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Frequently Asked Questions

Many of the questions you may have, answered!

  • Voluntarily provided by Drug Manufacturers, these programs offer patients facing financial hardship or a lack of drug coverage with reduced or even free medication when prescribed for its intended use. In addition to financial assistance, clinical support can also be available to help patients start and stay on therapy.

  • Each Program provides its own eligibility criteria and rules. Search here for information on a specific Drug or Program.

  • Your information is always just that- Yours. Before OkRx shares any Personal Health Information, you will be asked to provide Consent. This includes sharing information with healthcare providers, Drug Plans, or Patient Assistance Programs, and Pharmacies.

    OkRx takes Personal Information seriously and we never want you to miss the fine print. Our privacy philosophy is based on principles found in the Personal Information Protection and Electronic Documents Act (PIPEDA) See our Privacy & Security Policy for more information.

  • Theoretically, yes. That’s why OkRx recommends logging out each time you are done using the site. In case you forget, we’ve got you covered with automatic system logout after 20 minutes of inactivity. We also recommend a strong password on any device you login to OkRx from.

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    We store all your personal data on secure servers located in the Canada. Where you have chosen a password that enables you to access certain parts of our app, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.